Terms and Conditions

BOOKING APPOINTMENTS VIA PHONE OR TEXT/EMAIL
You can book a preferred appointment slot over the phone or by texting/emailing me. Please note that messages left on the phone will be dealt with as soon as possible, the appointment will then be confirmed. Solely Holistic runs on an appointment-based system and these go on a first-come-first-serve basis. 

PAYMENTS
I accept cash and all major credit cards, I do not accept cheques.​

CANCELLATIONS
Please understand that I run on an appointment basis.  I do appreciate that things crop up, so if you need to cancel your appointment, please call or text me at least 24 hours in advance. If you do not cancel your appointment you will be notified and a record will be kept on your client file.

WEBSITE INFORMATION AND PRICES
Whilst I endeavour to ensure that the information on this website is correct, I do not warrant its completeness or accuracy; nor do I commit to ensuring that the website remains available or that the material on the website is kept up to date.  I do not claim to cure or treat medical illnesses, injuries or conditions.
Prices may change according to inflation.

 

CLIENT CONSULTATION FORMS

All new clients will be requested to complete a Client Consultation form before I can perform reflexology on you. Failure to do so will result in me refusing your treatment. Please advise me of any health conditions, allergies, or injuries which could affect your service when completing this form. It is your responsibility to let me know of any changes in your circumstances before your treatment goes ahead. I also reserve the right to ask you to complete the Client Consultation form every 6 months so that we can update the records.

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CLIENT CONTACT FORM
The sole purpose of the client contact form is to collect your email address to use for booking purposes, booking reminders and client contact information. We do not sell or forward information, and any information is kept strictly confidential, in line with GDPR. By completing the client contact form, you are agreeing to our terms and conditions, and have agreed to allow us to store your information securely, and also allowing Solely Holistic to contact you in regards to information and bookings.

NOISE AND MOBILE PHONES
Please keep your mobile phones on silent or turned off.  

 

AFTERCARE ADVICE

As I am working on your feet, I will be releasing toxins from within your body. It is therefore important to follow this advice for up to 24 hours, in order to maximise the benefits from the treatment.

• Drink plenty of water as this will help hydrate the body, flush out toxins and improve energy levels.

• Try to rest for a couple of hours following treatment and avoid strenuous exercise for the rest of the day as this will help the treatment work to its full potential.

• Avoid tea, coffee and alcohol as these are stimulants and will reduce the effectiveness of the treatment.

• Eat a light and healthy diet to allow your body to put its energy into healing.

• Make a note of any reactions you experience for your next appointment.

 

SYMPTOMS OF COVID -19 

I have been trained in Covid-19 Prevention and Control and Control of Cross Infection. Please rest assured, I am doing everything to keep you safe.  I carry out lateral flow tests regularly and I have had four vaccinations.

If you are experiencing any symptoms of Covid 19 which include high fever, continuous cough, loss of sense of smell and taste, please reschedule your appointment.

THERAPIST ILLNESS
Unfortunately, I might have to cancel your appointment due to illness or emergency.  I will have to cancel your appointment and rebook you for another day. I will notify you as soon as I can, if I need to cancel your appointment.
 

 

Thank you for your understanding